How long does it take to get a refund?

Modified on Fri, 27 Jan, 2023 at 11:18 AM

  • Refunds for returns will be processed immediately on approval of a return if you use our tracked returns service. We reserve the right to process the refund on receipt of returned items if you are not using our tracked returns service.


  • The refund will include standard outbound delivery costs, only if you did not receive free delivery.


  • Any refunds will be made using the same method that payment was originally taken.


  • Refunds for faulty or damaged goods will be processed immediately
  • Please note although we process refunds immediately some banks can require up to 3 working days for the balance to reflect on your account. This process is outside our control.



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